Power cycle the TV and test to see if its able to connect properly. Press Settings on your remote > all Settings > General > Quick Start > off Note: not all TV's will have this feature.
The authentication type on the modem router
If the software is not updated to newest firmware Other routers on the same frequency / channel Plug in your modem / router first, and wait for it to establish a connection (there should be lights on the front or top to indicate connectivity), then plug in the TV. The order in which you unplug them does not matter.ĭo not disconnect any ethernet cables during this step, just unplug the power cords from the wall.
Note: The basic trouble shooting steps main purpose is to determine if the TV has an issue.
